The agents
Six named agents. One operator.
Each agent owns a single function in your business. Each has one KPI. None of them improvise. All of them log.
AGT-01Deployed
DM Agent
Answers DMs. Filters tire kickers. Books the rest.
KPIResponse time under 60 seconds, every hour of every day.
AGT-02Deployed
Voice Agent
Picks up missed calls. Books a callback or sends an automated text.
KPIPercent of missed calls converted to a booked appointment.
AGT-03Deployed
Booking Agent
Owns the calendar. Holds slots, confirms, reschedules.
KPIBookings per agent per week.
AGT-04Deployed
Lead Qualifier
Scores incoming leads. Hot ones route to the owner's phone in under a minute.
KPIQualified-lead-to-booked-appointment ratio.
AGT-05Deployed
Reputation Agent
Drafts personalized replies to reviews. You approve before posting.
KPIAverage response time on new reviews.
AGT-06Deployed
Internal Ops Agents
Invoice follow-ups, quote chasers, recall reminders.
KPIDefined per use case at scoping.